Privacy Policy

GoVacay ("we," "us," or "our") operates the website GOVACAY.ONLINE and the GoVacay travel newsletter and certificate program (the "Service"). This Privacy Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

We collect the following categories of information:

• Information you give us: your email address, and any details you provide when subscribing, referring friends, or contacting us.).
• Engagement data: whether you open editions, which links you click, and certificate activity — this is core to how the rewards program works.
• Referral data: information about referrals you make or that lead to your subscription.
• Automatically collected data: IP address, device/browser type, cookies, analytics.

2. How We Use Your Information

• To operate the newsletter and deliver editions.
• To administer the certificate program — tracking subscribing, reading, and referrals, and crediting certificates accordingly.
• To communicate with you about your account, certificates, and the Service.
• To improve the Service and understand engagement.
• Other uses may include marketing, partner offers, and sponsorhips..

3. How We Share Information

We may share information with:

• Service providers who help us operate the Service (e.g. email platform, analytics, payment processor, etc).
• Travel partners when necessary to fulfill or validate a certificate you choose to redeem.
• Legal authorities where required by law.

We do not sell your personal information.

4. Cookies & Tracking

Email Analytics. Our newsletter platform uses standard email tracking technologies, including tracking pixels and tagged links, to detect when you open an edition and which links you click. This engagement data is essential to how GoVacay operates — it allows us to credit certificates for reading editions and referring friends. By subscribing, you understand that your engagement with our emails is tracked for these purposes. You can limit open-tracking by disabling image loading in your email client, though this may affect certificate crediting.
Website Cookies. Our website uses only essential cookies necessary for the site to function. We do not currently use third-party advertising or analytics cookies.

5. Your Rights & Choices

You can unsubscribe at any time using the link in any edition. Depending on where you live, you may have rights to access, correct, or delete your data. To exercise these rights, contact us at PRIVACY@GOVACAY.ONLINE.

6. Data Retention & Security

Data Retention. We retain your personal information for as long as your subscription remains active and for as long as needed to provide the Service, administer the certificate program, and fulfill the purposes described in this Policy. If you unsubscribe or request deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information to comply with legal, tax, accounting, or regulatory obligations, resolve disputes, or enforce our agreements.
Security. We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You use the Service and provide information at your own risk. In the event of a data breach affecting your personal information, we will notify you and any relevant authorities as required by applicable law.

7. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this Policy from time to time. We will post the updated version here with a revised "Last updated" date.

9. Contact Us

Questions about this Policy? Email PRIVACY@GOVACAY.ONLINE